Air Asia

 

 

"AirAsia fined A$200,000 for contravening pricing provision

Posted on 18 December 2012 - 02:50pm
Last updated on 18 December 2012 - 03:53pm

MELBOURNE (Dec 18, 2012): AirAsia Bhd has been slapped with a hefty fine for not including taxes and other charges on its website.

The budget airline was fined A$200,000 in the Melbourne Federal Court today for contravening the single pricing provision of the Australian Consumer Law, said the Australian Associated Press (AAP).

The Australian Competition and Consumer Commission (ACCC) said the case followed a 10-month period during which the www.airasia.com website did not display some airfare prices inclusive of all taxes, duties, fees and other mandatory charges "in a prominent way and as a single figure".

The fine related to flights between Melbourne and Macau, London, Ho Chi Minh City, New Delhi, Hangzhou and Chengdu as well as from Perth to Taipei, Phuket, Osaka, London, Ho Chi Minh City and Hangzhou and from the Gold Coast to Ho Chi Minh City.

Justice Tracey said unless the full price is prominently displayed the consumer may well be attracted to a transaction which he or she would not otherwise have found to be appealing and grudgingly pay the additional imposts rather than go to the trouble of withdrawing from the transaction and looking elsewhere.

He said the company would also obtain an advantage over competitors who are compliant. He accepted a court undertaking from AirAsia restraining it from engaging in similar conduct for three years.

"This ACCC action vindicates the importance of all inclusive pricing.
"Consumers must have accurate price information, and in turn, airlines require a level playing field on price representations in this competitive industry where consumers are price sensitive," ACCC chairman Rod Sims told AAP. – Bernama"

 

Hah!

 

Akhirnya Air Asia telah didenda di Australia kerana gagal memberitahu harga tunggal dan cukai-cukai serta bayaran mandatori yang perlu dibayar oleh pelanggannya semasa menggunakan perkhidmatan tapak sesawangnya. Tetapi kenyataan yang dikeluarkan oleh Air Asia seperti yang disiarkan oleh akhbar The Star (Published: Tuesday December 18, 2012 MYT 8:33:00 PM Updated: Tuesday December 18, 2012 MYT 8:49:00 PM) selepas berita  syarikat itu didenda dilaporkan dalam internet  ialah Air Asia [has] NO INTENTION TO MISLEAD IN AIRASIA's WEBSITE PRICING. Tidak ada niat hendak menipu. Erk...

 

Kononnyalah, kan...

 

Hee.... Go figure!!


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